Forgiveness

Forgiveness

Forgiveness & Massage Empathy

Massage Empathy

Written by Shawn White, LMT

To effectively practice massage empathy, we must possess the ability to offer forgiveness. If our insides are tied into knots, we will never have enough order in our lives to think through our challenges.

Anger serves as a speed bump to forgiveness. It is a tether anchoring our attention to the perceived injustices committed upon us. If our leg is shackled to a ball and chain, we will never escape our prison of pain. Let go of the anger that does not serve you. Anger is a tool meant to help navigate and right a wrong. It is a fuel source, not a weapon to be used in vengeance. Poorly managed anger leads to a life of chaos, and chaos causes pain.

Anger arises from hurt, betrayal, and perceived injustice. It is a reactionary experience that, if uncontrolled, leads to suffering and harm. Forgiveness is a deliberate and intentional act. It is the process of consciously working through feelings of anger to achieve a state of peace and ease. Forgiveness fosters a life of compassion and kindness, qualities that are essential in the practice of massage therapy.

The life we live influences the massages we perform. If we have the discipline to be kind and patient throughout the day, it helps us create an empathetic space. This is important because it helps us manage transference and prevent countertransference during a massage.

  • Transference is when a client projects their feelings, attitudes, or desires onto the massage therapist. These projections can be an unconscious reaction unrelated to the therapist’s personality or behavior. This may result in the client’s discomfort, increased risk of the therapist’s boundaries being violated, or unrealistic expectations.
  • Countertransference occurs when the therapist projects their own feelings, biases, or unresolved issues onto the client, often in response to the client’s behavior or transference. This may affect the quality of a massage by causing a therapist to become too involved or detached.

Practicing Forgiveness

Developing our ability to offer forgiveness throughout our daily lives requires reflection. We must look back at our prior experiences to empathize with those we had anger toward. These people must be witnessed with honest eyes and a humble mind. Just like you, they are bumbling through life for the first time, have darkness in their heart, and believe they are the main character of the story of life.

A practice I do when reflecting on the past is to ask how I contributed to the problem. I attempt to take responsibility for how my feelings affected the outcome of the circumstance, and accept that I am not a perfect being with all the answers.

For example, I am reminded of a time in my life when I was full of a lot of anger. I was in a state of constant, intolerable pain. My lung had been removed, I had cancer, and I just finished chemotherapy…

Ernest and I

Chatting the lazy morning away, I sat beside my acquaintance Ernest, drinking coffee beside a cobblestone road outside my favorite coffee shop. Ernest was a tall man with a lean, healthy build and a strong, chiseled face. His shaved head glimmered against the sun’s rays as he sipped his beverage. He was a passionate man who lived with purpose and a desire to achieve something significant with his life.

Little birds scurried along, hopping from place to place, hoping a few crumbs would fall their way. Fluffy clouds crawled across the sky, sometimes shifting to allow sunlight to create dreamy scenes on the street.

I looked over at Ernest. He was staring into the distance, seemingly bored and irritated yet enthusiastic. Turning his head toward me, his neck muscles contracted sharply like they were tense and taut. With a half glance, he asked me a question. “What did you think about the book I suggested?”

Watching the steam rise from my coffee, I placed my palm over the cup. The sensation of the heat against my skin felt soothing. I turned to speak to Ernest. “Oh yeah, the Mind over Matter, You Are the Placebo book?  It was boring with very little substance.”

He crossed his arms and clenched his jaw. Blood flushed into his face as he furrowed his brow. His chest rose with a long, deep breath.

“It was like four hundred pages of pseudoscience garbage. I get what the intent of the book is, but it’s the kind of message that can lead seriously ill people astray.” I continued.

Ernest shifted in his seat, crossed his arms, and shook his head. “I can’t f’ing stand people like you. How can you just discount and dismiss what you read?”

My eyebrow raised, I sipped my coffee and looked at the flowing river in the distance. After a few minutes, Ernest’s grimace faded, and he uncrossed his arms.

“You know, I could’ve charged you when we first met?” He bent his lips into a half grin and tilted his head to the side. “But I value our time too much, so I didn’t… and I know you need our meetings.”

I shrugged and took a sip of my coffee. “I wouldn’t have hired you, so it wouldn’t have mattered.”

His half-grin curled into a complete, fake smile. I could see the muscles of his jaw stiffen and his eyes narrow.

“I’m sorry… I don’t pay people to be my friend.”  I said, holding my hands on the sides of my warm mug.

Ernest stretched out his legs and sat back in his chair. He pressed his lips together, slowly causing his smile to disappear. “So, what’s up, how are things?”

“Eh, pretty rough, recovering from chemotherapy has been slow and hard.” I ran my hand over my bald scalp and shrugged.

“You know, the only reason you haven’t recovered is because you choose to stay sick, right?” He gave the kind of look that said, ‘You know I’m right.’

“Excuse me?” I glared at him.

“You’re choosing to be sick. As soon as you want to get better, you will.”  He paused for a moment. “That’s what Joe Dispenza is talking about, right? This is all mind over matter.”

“That’s not how it works, that’s not how chemotherapy or cancer works.”

“That is how it works; if you tell your cells what to do, they heal.  If you choose to be sick, you stay sick. You have chosen to stay sick.  Right?  It is your decision; all of this is your decision. You’ve chosen to stay sick, just like you chose to get cancer.” He paused, but for long enough for me to respond.

“I only get sick when I want to.  I’ve been telling my wife and daughter this for a long time. To prove it, I told my wife I was choosing to get sick, and I got sick. She used to have headaches all the time, now I’ve taught her how to choose not to have them, and she doesn’t get them anymore.  My daughter doesn’t listen, though; she’s stuck like you and won’t accept she is in control of her health.” Ernest smiled from ear to ear, and his eyes widened with excitement.

He pointed at me. “You are the placebo; if you want it hard enough, you can have anything you want.” He glanced at his phone. “I have an appointment, give me a hug, brother, I’ll see you next week.” He quickly rose from his seat and darted down the street.

My Modern Reflection

This was the last interaction I had with Ernest, because the conversation made me so angry. I thought he was such a jerk at the time, but we were both jerks to each other.

He was trying to share something important to him with me, and I dismissed it. I could have shown him a lot more kindness; I didn’t need to be so abrasive. At the same time, he didn’t have to respond in the way he did. Ultimately, we were both responsible for the negativity in that conversation.

If we had both come from a place of peace, kindness, and humility, the conversation would have been enriching. We might not have agreed, but sharing the same opinions on everything is not a requirement of friendship.

Forgiveness Helps Us Process Information

Our reactions to each other were influenced by how we both lived our lives. If we were living in the practice of being empathetic, having humility, and offering forgiveness, this interaction would have been handled differently. We could have grown from it, instead of sowing the seeds of anger and resentment.

Everything we do in life influences everything else. When we actively seek out ways to give goodness for the sake of goodness, it enriches every other aspect of our lives. This is why massage therapists must strive for peace and order.

  • When we offer empathy outside of the treatment room, it helps us offer empathy within it.
  • When we strive to live humbly in our daily lives, it helps us remain humble when interacting with our clients.
  • When we explore our imagination away from work, it helps us be more creative when performing a massage.

Forgiveness is hampered by our anger. Empathy is restricted by our ability to forgive. If we are outraged by someone, it becomes exceedingly difficult to see the world through their eyes or find common ground.

When a massage therapist is skilled in offering forgiveness, it improves the brain functions responsible for perspective-taking and reframing negative emotions (Ricciardi et al., 2013). As a result, it could help a therapist recognize and resolve unconscious projections before acting on them.

Forgiveness is not Forgetfulness

Due to my relationship with God and the lessons learned from my fourth greatest blessing, forgiveness has become far easier to offer. Throughout my life, I have forgiven many circumstances and people. I have found that life is more peaceful when you can forgive.

Forgiveness is not forgetfulness. When you forgive someone, it doesn’t mean you must invite them back into your life. You can move on without wallowing in the woe, you can move beyond the hurt of those moments, and live with hope and joy.

Forgiveness Will Help Guide You Toward Peace

If your heart is crying, how can you expect to help someone see the brilliant light of life? If all you know is woe, how can you expect to help someone feel delightful? If your soul is soaked with anger and pain, how can you guide someone to achieve their wellness goals?

Find ways to offer forgiveness every day. Give goodness for the sake of giving goodness. Take a breath and breathe, and search for ways to live in peace.

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Patrick Baker profile picture
Patrick Baker
9 October 2026
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Massage class was awesome. Shawn was very attentive and open. Communicated very well
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Kristin Pavia
25 September 2026
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Shawn gave wonderful information about the whys of everything! He truly cares and wants his clients better and overall health and happiness for them! If you want a personal connection and great way to feel better I highly suggest using him!
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lisa hagedorn
16 August 2026
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First visit, started with a brief discussion about what I wanted or needed. My massage therapist was very friendly and knowledgeable about my needs. Was able to relax and really enjoy my massage.
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Cheryl “Elder Cheryl” Robinson-Moore
12 August 2026
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I went for a lymphatic drainage massage. The experience was exceeded my expectations and the results were remarkably long lasting. I recommended Jennifer to my postal rep. I can't wait treatment!
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Living Man 1959
8 August 2026
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Shawn was absolutely fantastic. He took very good care of me and my wife and listened to our concerns and addressed them professionally and was overall a great man to meet. We will definitely be coming back here more!
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Erin Madigan profile picture
Erin Madigan
13 July 2026
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Shawn was great! Asked what my goal was at the start of the appointment. Checked on how I was feeling/pressure a couple times throughout the session. I am currently pregnant and went for a prenatal massage, he even made sure to let me know that if I were to go somewhere else for a massage while pregnant if they didn’t have the prenatal table or bed wedge that it was not in my best interest, AMAZING patient advocacy! I definitely plan on returning!
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Saskia Mentor
10 July 2026
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First time at this place and we loved it! My partner and I got a couples massage today and will definitely return. The whole experience was catered to us, and both masseuses checked in regularly to make sure we were comfortable and enjoying our experience. We each wanted separate things out of our massages, and Shawn and Connor took the time to make sure we got those things. The atmosphere was soothing and comfortable, with comfortable blankets and a quiet soundscape playing in the background. Thank you guys for making us both so comfortable and treating us both with such care!
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Lynn Martin profile picture
Lynn Martin
3 July 2026
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Fabulous relaxing massage with all over care…highly recommend Shawn! You will melt…
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Allison Moushey profile picture
Allison Moushey
26 June 2026
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Just got my first massage ever with Shawn. It was so wonderful 😌 Since it was my first time he explained everything clearly to know for this massage and for future references if I were to go anywhere else to best advocate for myself. Incredibly professional and thoughtful. He listened to my areas of concern and checked in throughout. It was also a great combination of conversation and comfortable silence to drift a bit. Left feeling calm and relaxed. Very happy with my experience! Thank you, Shawn!
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Mandi Kindhart
18 June 2026
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Jennifer Brand provided an exceptional experience that exceeded my expectations. I was impressed by the professionalism and intend to make this my go-to destination for monthly massages. Connor was outstanding in his approach, displaying care, concern, and authenticity. He carefully assessed my needs and delivered targeted relief. I highly recommend this establishment for its excellent services and serene atmosphere.
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shelly simon
1 June 2026
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Great experience, wonderful service
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Tori Loesche profile picture
Tori Loesche
29 May 2026
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I did the Pain Management massage with Shawn - it was a total experience! The education, atmosphere, massage technique, fun tools all made for a fantastic massage. He listened well to the areas I was hurting and tailored his massage accordingly. Highly recommend this place! The price is a little steeper than what I’ve paid at other places, but all in all it was a great experience for the reward I got from it.
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Toni Tomazi
19 May 2026
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My husband and I did a couple massage… wow Connor and Shawn did amazing. We are planning our next visit asap!
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Allie Centerino profile picture
Allie Centerino
12 May 2026
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I loved my prenatal massage with Shawn! The table allows you to be on your stomach - such a blessing during pregnancy!
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Angie Barrett profile picture
Angie Barrett
6 May 2026
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I was planting flowers over the weekend and strained my back. Saw Shawn for half hour pain management message. He worked to eliminate the pain and I walked out of there as good as new. No pain! The atmosphere is so comfortable. I’m a believer! This was my first visit but I am sure it won’t be my last. I highly recommend it!!!
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Jennifer Mitman
5 May 2026
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Natalie was wonderful!
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Jazzy Fullerton
2 May 2026
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Highly recommend! We had a 60 minute couples massage done by Connor & Shawn. They were extremely professional, polite, and skilled!
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Laura Harris profile picture
Laura Harris
2 May 2026
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Shawn’s attentiveness is like no other massage experience I’ve had. This is more than relaxation, his philosophy about pain and how he structures his sessions have made a huge impact for me in only two visits. I highly recommend seeing him if you have any aches and pains and really want to let go of them for good.
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Debbie Schroeder
1 April 2026
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I had my first hydrafacial with Jennifer Brand Spa. It was a great experience. Rebecca was excellent and incorporated some neck and foot massage into the hydrafacial. The spa environment was peaceful and relaxing.
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Sarah Eichelberger
28 March 2026
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Rebeca gave the best massage I’ve ever had! It relieved so much of my neck and shoulder pain from my car accident!!
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Tracy Mooney
22 March 2026
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I thoroughly enjoyed my massage with Natalie! She communicated well with me what was going to be done requested how much pressure I would like and was very open with my request.
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Cindy Mojeske
4 March 2026
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Shawn is beyond amazing! I could barely walk when I went to see him and with only 1 massage I was able to move without excruciating discomfort.
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Lindsey Ott profile picture
Lindsey Ott
28 February 2026
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Rebecca is HANDS DOWN the best masseuse I’ve ever had. From lymphatic drainage to the best deep tissue. 5 stars all around 😍
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Kim Grierson profile picture
Kim Grierson
22 February 2026
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Had a great hot stone massage! Will definitely go back to this spa
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Kerri Yates
16 February 2026
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Great place very relaxing. Connor was great. Would recommend this place. Very professional
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Matthew Elgart
8 February 2026
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Great massage! Shawn was professional, knowledgeable, and kind! Recommend for anyone in the O’Fallon area looking for a refreshing visit! Thank you!!
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Melissa Wright
4 February 2026
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Definitely one of the best and most comprehensive massages I’ve had. Shawn shared his knowledge about pain feedback loops and his incredible life experience. This undoubtedly helps him connect to people and his craft in a really thoughtful and unique way.
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Sarah Hase
31 January 2026
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Shawn White did an amazing job on my prenatal massage. Highly recommend. Thank you so much for the care.
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JOYCE Rogers
30 January 2026
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Conner is a wonderful massage therapist!!! I highly recommend him to help you with reducing pain and stress!!!
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Stephanie Kirk
19 January 2026
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Shawn was amazing!!!! Highly recommend!
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Mitchell W.
16 January 2026
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My wife and I did a couple's massage and it was excellent.
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Meagan Schulte profile picture
Meagan Schulte
16 January 2026
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My husband and I took the couples massage class with Shawn. He was so knowledgeable, supportive, and created a very safe environment for learning. We each had the opportunity to observe Shawn demonstrate techniques and then practice them ourselves. He provided excellent feedback and helped us learn to effectively communicate with one another about how we were experiencing the massage, both how to check in and how to provide kind and honest feedback. It is clear Shawn is not only a master in his craft, but beyond that, he’s an excellent teacher. We will definitely be back.
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E Thomas
5 January 2026
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The couples massage class was very informative. We learned a lot and will use what we learned in the near future. Definitely recommend this class.
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Trysten Staley
5 January 2026
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Natalie was amazing. My first time here and I couldn’t have been more relaxed but still worked on areas that I was having issues with. Can’t wait for my next session.
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Brad Chandler profile picture
Brad Chandler
31 December 2025
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Had a great session with Rebecca today. Highly recommend her for deep tissue
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Cynthia Manlove
28 December 2025
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Great massage!! Definately woth the price
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rungej14
22 December 2025
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I received a great massage.
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Nate Simpson profile picture
Nate Simpson
20 December 2025
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Rebecca has been life-changing for me. I came in with years of daily pain from a tilted pelvis, rounded shoulders, and forward head posture. The pain was constant and exhausting, and I had started to believe this was just my normal. Her deep tissue work has made a real, noticeable difference. She’s incredibly skilled, intentional, and truly listens to what your body needs. Session by session, she’s helped undo problems I carried for years. Rebecca has been an absolute godsend. I move better, hurt less, and finally feel hope instead of frustration. If you’re dealing with chronic pain and think nothing will help, I can’t recommend her enough. Thank you Rebecca
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Melanie & Chris Cassidy
14 December 2025
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My partner and I were able to take a couples massage class with Shawn. Shawn is a natural teacher and was very patient. He taught us so much and had such a wonderful perspective on touch, intimacy, and relationships. Shawn was very informative and encouraging. We really enjoyed our experience and signed up for another class at a future date. I cannot recommend this enough!
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Erin Henry
24 November 2025
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I would HIGHLY recommend this establishment to anyone. I had a sisters day with my sister in law for her birthday and treated her to a head to toe experience and from the moment we walked in we were greeted with kindness, and professionalism. This was our first experience receiving a massage so we both weren’t sure how the process would be, the staff was kind, patient & very thorough with the explanation of what was to be expected. I love that we were treated with the utmost respect and an experience that was SO relaxing. 10/10 WILL be back!
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Barbara Henke
5 November 2025
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Wonderful experience! Very clean and well organized. Will definitely be back.
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Stephany Davenport
28 October 2025
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Great couples massage. Shawn and Matt did a great job! Very satisfied.
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Ashlee Hoffman
25 October 2025
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Great service! Tailored my massage to exactly what I needed!
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Rich Kopf
17 October 2025
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Shawn lead an excellent couples massage class that my girlfriend and I loved. It was a lot of fun and my girlfriend and I learned a ton about how to massage each other in a safe, comfortable environment.
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Stephanie Binder
8 October 2025
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Shawn was amazing. I was a bit nervous because of a recent back surgery but he was incredibly gently & understood my anxiety. The massage was just what I needed & he has gained a new client in me. Well done Shawn White.
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Claudia Rutherford
6 October 2025
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My daughter was treated to a deep tissue massage and she Loved the treatment and massage therapist! I booked one now too!
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Samantha Erhardt
27 September 2025
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I wish I had come in much sooner!! My massage with Connor was exceptional! It’s been a challenge learning to live in and be in and trust my body post-stroke, but Connor took me on a beautiful journey back to myself. Many, many thanks to you, Connor, and toJennifer Brand for making my experience the soulful and memorable time exactly what I needed on my healing journey!!Can’t wait to return!
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Toni Neistat
27 September 2025
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Absolutely awesome!! Really focused on my problem areas and I learned alot
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Jacob Bartosiak
27 September 2025
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Shawn and Connor were amazing. So welcoming. We were very pleased with our experience. Hospitality was perfect that made for a comfortable experience.
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Hayley Dixon
26 September 2025
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Wonderful massage!! The most relaxing massage I have ever had! I will definitely be back!
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Reuben French
20 September 2025
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Got a couples massage at a friend's recommendation. It was worth every cent.
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Kristy Davis
6 September 2025
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The best service I've ever had
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Claire Thayer
30 August 2025
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I’ve never had a professional massage before — this was incredible! I had the head, neck, and scalp massage package with Monica. She was warm from the moment I walked into the spa and spoke in a soothing tone. She made me much more comfortable with the idea of getting a massage and melted away all my anxieties! I left feeling so relaxed, I’m a new mom and this was exactly what I needed to feel like myself again.
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Katelynn Walters
28 August 2025
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I received a pain management massage here with Shawn and it was of the best massages I've received. He focused on my area of pain and made sure that when I left that I felt relaxed and so much better.
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Rhonda Turner
25 August 2025
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Rebecca is absolutely amazing! I will definitely be back!
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Dee Yates
22 August 2025
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I had a fantastic massage with Monica. She is incredibly knowledgeable and attentive, taking the time to understand what I needed before we started. Throughout the session, she applied just the right amount of pressure—firm enough to release tension, but always comfortable. I left feeling relaxed, refreshed, and with noticeably less muscle tightness. Monica’s professionalism and skill really set her apart, and I’d highly recommend her to anyone looking for a high-quality, restorative massage.
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Michele Rosenberg
19 August 2025
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We did a couples massage for our anniversary and Sean and Conner were very engaged in making sure we had a positive experience. As a result we scheduled our next one before we left!
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Nameless
11 August 2025
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I went here for months for prenatal massages with Rebecca, and once with Shawn when I couldn’t wait another week for my next appointment. Shawn is very attentive and also did a session with my partner once that he enjoyed as well, and every session I had with Rebecca was wonderful. I could feel the difference it made on me during my pregnancy, and as someone who enjoys not-so-soft massages, she was perfect but is willing to adjust to what you need. I really don’t have any cons because even the price of it was justified for the service I was getting. They give you the full time in the room, let you wear a level of clothing you’re comfortable in, and it’s very peaceful inside.
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Alicia North
7 August 2025
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Shawn was great. My neck definitely feels much better. Thanks Shawn!!
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Casey Colbert
3 August 2025
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Shawn White was great! Addressed my needs and educated me on my soreness.
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